Dash Maintenance Plans

Dash Care Essential

Comprehensive protection for your barcode printers, mobile computers, scanners, RFID hardware, and labeling systems.

Includes:

• Remote technical support (business hours)
• Standard repair turnaround
• Genuine spare parts replacement
• Firmware and software updates
• Helpdesk ticketing support
• Basic performance diagnostics

Ideal for organizations seeking dependable protection and cost-effective maintenance.

Dash Care Advanced

Enhanced support designed for mission-critical operations.

Includes everything in Essential, plus:

• Priority repair service
• Extended support hours
• Accidental damage protection (optional)
• Preventive maintenance visits
• Device health monitoring
• Detailed service reporting

Perfect for manufacturing, logistics, pharmaceutical, and retail environments where downtime must be minimized.

Dash Care Premium On-Site

Maximum uptime assurance with personalized support.

Includes:

• 24×7 technical assistance
• Guaranteed response SLA
• On-site certified engineer support
• Standby replacement device option
• Quarterly system audits
• Performance optimization reports
• Software application support

Best suited for enterprise clients with high-volume operations.