Dash Maintenance Plans

End-to-end support from device setup to rapid response troubleshooting. Strategic planning and smooth tech implementation at every step.

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Dash Care Essential

Comprehensive protection for your barcode printers, mobile computers, scanners, RFID hardware, and labeling systems.

Includes:

  • Remote technical support (business hours)
  • Standard repair turnaround
  • Genuine spare parts replacement
  • Firmware and software updates
  • Helpdesk ticketing support
  • Basic performance diagnostics

Ideal for organizations seeking dependable protection and cost-effective maintenance.

Dash Care Advanced

Enhanced support designed for mission-critical operations.

Includes everything in Essential, plus:

  • Priority repair service
  • Extended support hours
  • Accidental damage protection (optional)
  • Preventive maintenance visits
  • Device health monitoring
  • Detailed service reporting

Perfect for manufacturing, logistics, pharmaceutical, and retail environments where downtime must be minimized.

Dash Care Premium On-Site

Maximum uptime assurance with personalized support.

Includes:

  • 24×7 technical assistance
  • Guaranteed response SLA
  • On-site certified engineer support
  • Standby replacement device option
  • Quarterly system audits
  • Performance optimization reports
  • Software application support

Best suited for enterprise clients with high-volume operations.

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